Privacy Policy

Last Updated: June 2026

VACERO LTD ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

Company Details

Business Name: VACERO LTD
Company Number: 17299670
Email: support@vacero.co.uk

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you contact us or use our website:

• Your name
• Email address
• Any information you include in your enquiries or messages.
• Technical information such as your IP address, browser type, device information and website usage data collected through cookies or analytics tools.

How We Use Your Information

We use your personal information only to:

• Respond to your enquiries and provide customer support.
• Fulfil customer requests and assist with product-related issues.
• Improve our website, products and services.
• Comply with legal and regulatory obligations.

We do not sell, rent or trade your personal information to third parties.

Purchases Through Amazon

Our products are sold primarily through Amazon. When you purchase products through Amazon, your personal information is processed according to Amazon's own Privacy Policy. We only receive information necessary to provide customer support and fulfil our obligations relating to your purchase.

Legal Basis for Processing

• To perform a contract with you.
• To comply with legal obligations.
• For our legitimate interests in improving our products and services.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data where applicable.
• Restrict or object to certain processing activities.
• Request a copy of your personal information.

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic and enhance website performance. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Contact Us

VACERO LTD
Company Number: 17299670
Email: support@vacero.co.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.